Important information
for planning your holiday

You receive the following inclusive services in addition to the booked accommodation

• Free WiFi throughout the resort
• VAYA-Wellness with heated indoor & outdoor pool, Finnish sauna, bio sauna, steam bath, infra-red, non-nude sauna, atrium and fitness room
• Room safe in all units
• Heated ski storage at the base station
• KIDS zone

 

GENERAL INFORMATION
• A distance of only approx. 550 m to the ski lift and slope
• Quiet location
• A distance of 850 m to the town centre
• Visitor’s tax is charged at € 2,80 per person and day for those aged 15 and above
• Sockets for electric cars in the underground garage

 

WHAT ELSE DO WE OFFER? (for an extra charge)
• Baby cot free of charge (must be specified when booking)
• Child’s high chair in room free of charge (must be specified when booking)
• Underground garage with sockets for electric cars

Apartments: (for an extra charge)
• Bedding set (bedding + towels) included: extra change upon request
• Extra bedding package, incl. change: € 9,00 per person
• Fresh towel package: € 4,00 per person
• Fresh tea towel package: € 3,50 per set

 

PARKING
SUMMER: You are welcome to park your car in our in-house underground garage or on the outside parking spaces for € 5,00 per day – limited availability!
WINTER: You are welcome to park your car in our in our in-house underground garage or on the outside parking spaces for € 8,00 per day – limited availability!
You are welcome to charge your electric car in our electric station in the garage – only possible if you park in our in-house underground garage!

 

PETS
Are sadly not allowed in our VAYA Fieberbrunn fine living resort.
Many thanks for your understanding.

 

CLEANING APARTMENT
Your apartment will only be cleaned once (at the end of your stay) and the final cleaning will be charged once per apartment / stay.
Extra cleaning during your stay is now possible at an additional cost (€ 37,00 per cleaning).
All additional cleanings for the apartments will be charged.

LOCAL TAX

In Fieberbrunn, the local tax amounts to € 2,80 per person and night.
All guests aged 15 or older are liable for local tax. All children under the age of 15 are exempt from local tax.

 

ARRIVAL & DEPARTURE
Your accommodation is available to you on the day of arrival from 4:00 p.m. and on the day of departure until 10:00 a.m..

 

PAYMENT CONDITIONS

You are able to pay at the hotel in cash (in euros), with electronic EC card (Maestro), as well as with commonly-used credit cards (Mastercard and Visa).

Cancellation insurance

If you want to play it safe and cancel your holiday without any problems, then we can offer you cancellation insurance.

european travel insurance

CANCELLATION CONDITIONS:

  • Up to 43 days before arrival free of charge
  • From 42 – 30 days before arrival 30 % of the total amount
  • From 29 – 14 days before arrival 50 % of the total amount
  • From 13 – 8 days before arrival 70 % of the total amount
  • From 7 days before arrival 90 % of the total amount
  • In the event of no-show 100 % of the total amount

Furthermore, the Austrian hotel contract conditions apply. We hope that you understand that we can only accept cancellations in writing.

(see terms and conditions for the hotel industry 2006 (agbh))

We therefore recommend taking out cancellation insurance.

Further information about our changed cancellation conditions due to the current COVID-19 development can be found under the “COVID-19 Info-Button” on our homepage.