Important information
for planning your holiday

You receive the following inclusive services in addition to the booked accommodation

• Free WiFi in all units and areas
• VAYA-SPA with heated indoor & outdoor pool, Finnish sauna, bio sauna, steam bath, infra-red, non-nude sauna, atrium and fitness room
• Room safe in all units
• Heated ski storage at the base station
• KIDS zone

 

GENERAL INFORMATION
• A distance of only approx. 550m to the ski lift and slope
• Quiet location
• A distance of 850m to the town centre
• Visitor’s tax is charged at €2.80 per person and day for those aged 15 and above
• Sockets for electric cars in the underground garage

 

WHAT ELSE DO WE OFFER? (for an extra charge)
• Bedding set (bedding + towels) included: extra change upon request
• Baby cot free of charge (must be specified when booking)
• Child’s high chair in room free of charge (must be specified when booking)
• Extra bedding package, incl. change: €9.00 per person
• Fresh towel package: €4.00 per person
• Fresh tea towel package: €3.50 per set
• Underground garage with sockets for electric cars

 

PARKING:
SUMMER: You are welcome to park your car in our in-house underground garage or on the outside parking spaces for Euro 5.00 per day – limited availability!
WINTER: You are welcome to park your car in our in our in-house underground garage or on the outside parking spaces for Euro 8.00 per day – limited availability!
You are welcome to charge your electric car in our electric station in the garage – only possible if you park in our in-house underground garage!

 

PETS:
…are sadly not allowed in our VAYA Fieberbrunn fine living resort.
Many thanks for your understanding.

 

CLEANING APARTMENT:
Your apartment will only be cleaned once (at the end of your stay) and the final cleaning will be charged once per apartment / stay.
Extra cleaning during your stay is now possible at an additional cost (Euro 37.00 per cleaning).
All additional cleanings will be charged.

LOCAL TAX

In Fieberbrunn, the local tax amounts to € 2.80 per person and night.
All guests aged 15 or older are liable for local tax. All children under the age of 15 are exempt from local tax.

 

ARRIVAL & DEPARTURE
Your accommodation is available to you on the day of arrival from 4.00 p.m. and on the day of departure until 10.00 a.m..

 

PAYMENT CONDITIONS

You are able to pay at the hotel in cash (in euros), with electronic EC card (Maestro), as well as with commonly-used credit cards (Mastercard and Visa).

Cancellation insurance

If you want to play it safe and cancel your holiday without any problems, then we can offer you cancellation insurance.

european travel insurance

CANCELLATION CONDITIONS:

  • Up to 43 days before arrival free of charge
  • From 42 days before arrival 30%
  • From 30 days before arrival 70%
  • From 14 days before arrival 90%
  • In the event of no-show 100% of the trip price

Furthermore, the Austrian hotel contract conditions apply. We hope that you understand that we can only accept cancellations in writing.

(see terms and conditions for the hotel industry 2006 (agbh))

We therefore recommend taking out cancellation insurance.